GVK chooses Infibeam as technology partner to introduce Pranaam Guest Services at Mumbai International Airport and lets share more information about the complete story.
Ahmedabad, 5th September, 2014: In one of the major development, Infibeam a fastest growing e-commerce technology solution provider today announced that it has successfully implemented reservation engine integration for Pranaam GVK Guest Services at Chhatrapati Shivaji International Airport, Mumbai (CSIA). Pranaam GVK Guest Services is a Meet and Assist Services being provided by GVK-Mumbai International Airport Pvt. Ltd. (“MIAL”) at CSIA. MIAL has selected Infibeam’s state-of-the-art travel & ticketing platform to host and manage automation for world class meet and assist service primarily focussed on enhancing passenger experience and ensure seamless and stress-free travel through Mumbai airport. Pranaam is first of its kind implementation in India and offers travel services through CSI airport to customers worldwide.
Pranaam GVK Guest Services offers passengers an array of services including lounge access, dedicated porter for check-in baggage assistance and complete assistance by Pranaam officer for guests arriving, departing or transiting through CSIA. it is primarily designed to provide passengers with the highest standard of services and ensure a unique and memorable experience as they travel through CSIA, Mumbai. Rekha Nair, Head – Airport Services mentioned that with customer centric focus MIAL intends to provide best in class experience and be part of the passenger lifecycle through e-commerce platform. We are looking at increased sales, marketing and servicing channels by providing user-friendly and efficient ecommerce platform by partnering with Infibeam our solution provider”.
On this occasion Mr Ganpat Singh Rajput said “At Infibeam, our technology platform solutions adapt for unique business implementations, having far reaching effect on commerce ecosystem. We congratulate GVK for initiating world class Meet and Assist services to provide an easy and seamless travel experience. We are confident that using our platform will help GVK Pranaam services deliver best customer experience and optimize sales.
GVK is a leading Indian conglomerate with diversified interests across various sectors including energy, resources, airports, transportation, hospitality and life sciences. Having already invested over Rs. 20,000 Crore (USD 4.3 billion) the company has projects worth over another Rs. 30,000 crore (USD 6.6 billion) in the pipeline, in India. GVK has pioneered various infrastructure projects viz. setting up India’s first Independent Power Plant (IPP), first six-lane road project and first Brownfield airport under the Public Private Partnership model. GVK has developed two of the busiest airports in the country namely, Chhatrapati Shivaji International Airport, Mumbai and Kempegowda International Airport, Bengaluru handling 44 mppa and are developing two airports in Indonesia as well.
Infibeam Inc is a leading online retailer in India & world fastest growing ecommerce Technology Company. Infibeam offers cloud based ecommerce platform service in B2C and B2B verticals and is recognized globally for its innovative approach towards delivering business values and responsive to changing customer needs. The company believes in empowering every individual and business in the retail value chain by providing affordable technology to solve large scale business problems. Today, Infibeam is a trusted name in retail and technology platform services and a partner of choice for global business.